Refund policy
Return & Refund Policy
At Liss Print Studio, every item is made to order and personalized specifically for you.
Returns & Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges on personalized or custom-made items unless they arrive damaged, defective, or there is an error on our part.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at lissprintstudio@gmail.com. Include your order number and clear photos of the item and packaging. We will gladly replace the item or provide a refund if the issue is verified.
Order Changes & Cancellations
Orders may be canceled or modified within 24 hours of purchase. After production begins, orders cannot be canceled or changed.
Shipping Delays
We are not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.
Contact Us
If you have any questions about your order, please contact us at lissprintstudio@gmail.com.